Services

Recycling fido trade

Take advantage of the FidoTRADE™ program to get a credit towards your new Fido phone without having to pay more from your pocket.

Fido now takes back any used phone with the battery. You’ll get a credit equivalent to your used phone’s value, if applicable, for use in-store on the cost of your new phone or accessories. The FidoTRADE program is available when you buy and activate a new Fido phone - even on a Prepaid plan.

With FidoTRADE™, you can get rid of your old phone. The program takes back all types of devices from any carrier in Canada, the U.S. or any other country in the world.

Lost stolen device protection

Take advantage of the Fido's Device Protection Plan.

Fido provides coverage and support for your mobile device against loss, theft, damager and malfunction beyond manufacturer's warranty period. The protection plan typically includes service such as device replacement or repair, coverage for accessories, and technical support.